BPO 'back-office' model for incident management and clarifications.
BPO service that allows you to improve the efficiency of the process of clarification, maintaining a continuous improvement vision with a strong security system for the information and a solid and innovative technological outline, which supports and promotes their business strategies ensuring high standards of quality, efficiency and effectiveness.
- Industry: Financial, industry, collection and telecomm.
- Service: Simplification and industrialization of the current model, standardization of processes and optimization of structures, BPM tool configuration, shared tasks and templates optimization.
- Benefits: Elimination of duplicate and unnecessary tasks, optimization of spaces and technological renewal.